Privacy Policy
Last updated: December 17, 2025
1. Introduction
Welcome to UpSpoke ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our language learning platform and services.
2. Information We Collect
2.1 Personal Information
When you register for our beta program or use our services, we may collect:
- Name and email address
- English proficiency level
- Native language
- Learning goals and preferences
- Time availability for practice sessions
2.2 Usage Data
We automatically collect certain information when you use our platform, including:
- Device information and browser type
- IP address and location data
- Usage patterns and session duration
- Conversation history for learning improvement
3. How We Use Your Information
We use the information we collect to:
- Match you with compatible language learning partners
- Personalize your learning experience and curriculum
- Provide AI-powered feedback and progress tracking
- Send you updates about our beta program and new features
- Improve our platform and develop new features
- Ensure platform security and prevent fraud
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your data only in the following circumstances:
- With Learning Partners: Basic profile information to facilitate language practice sessions
- Service Providers: Third-party services that help us operate our platform (hosting, analytics)
- Legal Requirements: When required by law or to protect our rights
5. Data Security
We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights:
- Access and receive a copy of your personal data
- Rectify or update inaccurate information
- Request deletion of your personal data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
7. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and remember your preferences. You can control cookie settings through your browser preferences.
8. Children's Privacy
Our services are not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it promptly.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
privacy@upspoke.ai